Privacy policy

This policy explains what information H&R by Raza collects when you shop with us, and how we use it.

What we collect

• Your name, phone number, email address and delivery address when you place an order.
• Your body measurements, if you order a made-to-measure piece.
• Your order history and messages you send us on WhatsApp or by email.
• Basic technical information such as your browser and pages visited, and small cookies that keep your bag and checkout working.

We do not collect or store card numbers on our website.

How we use it

• To make, confirm and deliver your order, and to contact you about it.
• To keep your measurements so you can reorder without being measured again.
• To send you news or offers, only if you agree. You can ask us to stop at any time.
• To keep our records as required by law.

Who we share it with

We share only what is needed with:

• Courier companies, to deliver your order.
• Banks and payment services such as JazzCash and Easypaisa, when you pay through them.
• The services that run our website and send order emails.
• Government authorities, if the law requires it.

We never sell your information.

Advertising

If we advertise on Facebook, Instagram or Google, those companies may use cookies to measure visits from their ads. You can control this in your browser and in your account settings with them.

How long we keep it

We keep order records for as long as the law requires, and your measurements until you ask us to delete them.

Your choices

You can ask us to show, correct or delete your information at any time by messaging us on WhatsApp at +92 322 3558656 or emailing sales@hnrbyraza.com.

Contact

H&R by Raza, Shop 4, Ground Floor, The Monal Plaza, Gulberg III, Liberty Roundabout, Lahore 54000.